Purchases are final. Exchanges and credits are accepted until 15 days after item is received. Customers must contact firstname.lastname@example.org for a Return Authorization number prior to return. Sale or discounted items, or custom/altered/personalized items are non returnable/eligible for exchange. In the event of an exchange/credit, the customer is responsible for shipping costs (delivery confirmation, etc) involved in the returning of the item. Item must be sent back unworn and in it's original packaging and with receipt of purchase. Items returned/exchanged without prior notification will not be accepted and be returned to sender.